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17 questions, 4 topics
Sample imageOn the booking page you choose the service, day and time, and your choices turn into a WhatsApp message. You send the message, and we confirm in writing the same day. If you'd rather call, you can reach us during business hours.
Let us know by WhatsApp or phone at least 24 hours ahead; changes are free. For bridal appointments the notice period is 7 days. For no-shows without notice, we may ask for a deposit to hold your next appointment.
If you're up to 15 minutes late, we try to fit everything in by shortening the service. If you're later than that, we move your appointment to a new time so the next guest isn't kept waiting.
Yes, if there's an opening. Send us a WhatsApp message in the morning and we'll tell you what's open that day. Saturdays fill up faster, so we suggest messaging a day ahead.
Yes. For example, a manicure and brow shaping, or a facial and a massage, can be combined on the same day. You can pick more than one service on the booking page, and we work out the total time.
To prepare a message by choosing a day and time, go to the booking page.
Metal tools are washed, disinfected and placed in the sterilizer after every guest. Single-use items like files, buffers and spatulas are new for every guest and thrown away afterward.
Linens and towels in the facial and massage rooms are opened fresh or brought in freshly laundered for every guest. A used towel is never given to another guest the same day.
We wear single-use gloves for facials, waxing and nail services. Gloves are changed after every guest and replaced during a service when needed.
If you have a fever, a cough or a skin infection, please move your appointment to another day. Rescheduling is free in that case; we want to protect you and our other guests.
Prep notes for each service are on the service pages.
They are starting prices. Hair length, how long the service takes and the products used can change the price. We tell you the price at the start of the appointment and begin only after you agree.
We accept cash, debit cards and credit cards. Bridal packages require a deposit, and the payment schedule is given to you in writing.
Service prices are listed as you'll pay them. If you buy a retail product, any sales tax that applies is added at checkout and shown on your receipt.
Tipping is up to you. It is not included in the price list, and you can leave it in cash or add it to your card payment.
All starting prices are on the price list.
Most services need no special prep. Clean skin for makeup, about a quarter inch of hair for waxing and untrimmed cuticles for gel polish are all you need. Each service page has its own notes.
Tell us when you book or before you sit down. We note any allergies you know of and choose products accordingly. If you're not sure, we can do a small patch test.
Most services, like haircuts, manicures, pedicures and light massage, are fine, but there are some products we won't use. Mention your pregnancy when you book; your doctor's advice always comes first.
We offer haircuts and manicures for ages 12 and up. Facials, waxing and massage are for adults only, and we ask that young children not be left alone in the salon.
The people who lead each area are on the team page.
Send us a WhatsApp message or call: (555) 010-0100.